Frequently Asked Questions
Straight answers for kitchen & bath remodelers considering the Homeowner Concierge™. If you can't audit it, don't buy it.
Frequently Asked Questions
Straight answers for kitchen & bath remodelers considering the Homeowner Concierge™. If you can't audit it, don't buy it.
We don't sell activities or campaigns. We install a Homeowner Concierge™ that handles homeowner inquiries on your behalf and books design-ready estimates onto your calendar. You get receipts for everything: the Design-Ready File™ and the Estimate Ledger™ (audit trail).
We deliver design-ready estimates booked on your calendar. Before an estimate is issued, we screen to your minimum rules (scope, timeline, budget range, service area), confirm both decision-makers, and collect the Design-Ready File™.
A completed file attached to every issued estimate, typically including: photos of the space, rough measurements, scope notes, timeline + budget range (verified to your minimums), decision-maker confirmation, and the full conversation record.
A visible audit trail that tracks each inquiry from first contact attempt to outcome. You can verify what happened without guessing, timestamps, outcomes, and records tied to each estimate.
No retainers. No long-term contracts. Month-to-month. You invest in issued estimates (definition agreed in writing) rather than vague “deliverables.” You'll see exact pricing and qualification rules during the territory check.
That estimate doesn't count. We run a show-up sequence to prevent no-shows, and we replace anything that misses the written definition.
Don't trust it, audit it. You'll see the Estimate Ledger™ (every step), get the conversation record, and you own the assets. And we're month-to-month, so we earn it every 30 days.
Most partners see their first issued estimate within 2–4 weeks after launch once the territory and qualification rules are set. Timeline depends on market demand, your minimum project size, and ad budget.
No. We cap capacity and lock territories by ZIP cluster so quality doesn't drop.
You do. Your ad account, your CRM, your data. Always.
Yes. All homeowner conversations are handled by U.S.-based coordinators trained on your brand. AI supports routing and follow-up behind the scenes, but every conversation is human-led.
We don't sell activities or campaigns. We install a Homeowner Concierge™ that handles homeowner inquiries on your behalf and books design-ready estimates onto your calendar. You get receipts for everything: the Design-Ready File™ and the Estimate Ledger™ (audit trail).
We deliver design-ready estimates booked on your calendar. Before an estimate is issued, we screen to your minimum rules (scope, timeline, budget range, service area), confirm both decision-makers, and collect the Design-Ready File™.
A completed file attached to every issued estimate, typically including: photos of the space, rough measurements, scope notes, timeline + budget range (verified to your minimums), decision-maker confirmation, and the full conversation record.
A visible audit trail that tracks each inquiry from first contact attempt to outcome. You can verify what happened without guessing, timestamps, outcomes, and records tied to each estimate.
No retainers. No long-term contracts. Month-to-month. You invest in issued estimates (definition agreed in writing) rather than vague "deliverables." You'll see exact pricing and qualification rules during the territory check.
That estimate doesn't count. We run a show-up sequence to prevent no-shows, and we replace anything that misses the written definition.
Don't trust it, audit it. You'll see the Estimate Ledger™ (every step), get the conversation record, and you own the assets. And we're month-to-month, so we earn it every 30 days.
Most partners see their first issued estimate within 2-4 weeks after launch once the territory and qualification rules are set. Timeline depends on market demand, your minimum project size, and ad budget.
No. We cap capacity and lock territories by ZIP cluster so quality doesn't drop.
You do. Your ad account, your CRM, your data. Always.
Yes. All homeowner conversations are handled by U.S.-based coordinators trained on your brand. AI supports routing and follow-up behind the scenes, but every conversation is human-led.
Still Have Questions?
Book a 15-minute territory check and we'll show you the Homeowner Concierge™, a sample Design-Ready File™, and the Estimate Ledger™, so you see exactly what gets booked and how it's audited.
Check ZIP Availability arrow_forwardKitchen & bath remodelers only • month-to-month • you own the assets